Rankids Terms of Use
Last updated: October 17, 2026.
1. Acceptance
By downloading or using Rankids, creating an account, starting a trial, or subscribing to a plan, you accept these Terms and, where applicable, the terms of Apple App Store or Google Play. The Privacy Policy explains how we process personal data; it does not replace your optional permissions.
If you do not agree, you must not create an account or use the service.
The person who creates or manages a family confirms that they are an adult with sufficient legal capacity to contract and manage the family account.
2. What Rankids is
Rankids is a family organization tool that allows, among other features:
- Creating an account and a family.
- Creating profiles for adults and minors.
- Assigning, completing, approving, or rejecting tasks.
- Awarding and adjusting points.
- Creating non-monetary family rewards.
- Requesting and approving redemptions.
- Reviewing progress and history.
- Accessing the features included in the plan applicable to the account.
- Contacting support.
Rankids helps organize household routines. It does not replace adult supervision or professional services, and it does not guarantee educational, psychological, or behavioral outcomes.
3. Adult account
The main account must be created by an adult. The adult is responsible for:
- Keeping the account secure.
- Creating child profiles only when authorized.
- Entering appropriate and minimal data.
- Deciding tasks and rewards.
- Supervising children's use of the app.
- Protecting the adult area and PIN.
The adult may edit or delete child profiles in the app and exercise the rights described in the Privacy Policy.
4. Child profiles
Minors may not create adult accounts or provide their own contact details to register.
Child profiles are profiles subordinate to the family account, not independent accounts. The adult decides which tasks, points, rewards, and content are appropriate for each minor.
Rankids only needs basic data such as name or nickname, age, avatar, and activity inside the app.
The adult should avoid entering unnecessary, sensitive, or excessive information about a minor.
5. Acceptable use
You must not use Rankids to:
- Create tasks that are dangerous, illegal, abusive, humiliating, or inappropriate for the child's age.
- Threaten, coerce, punish in a degrading manner, or harm a minor.
- Enter illegal, discriminatory, defamatory, sexual, violent, or offensive content.
- Collect or disclose third-party data without authorization.
- Access or attempt to access accounts, families, systems, or data belonging to others.
- Bypass security controls, perform unauthorized reverse engineering, or interfere with the service.
- Introduce malware, automate abusive access, or overload the infrastructure.
- Copy, resell, sublicense, or commercially exploit Rankids without written authorization.
We may limit, suspend, or terminate access when there is a breach, fraud, risk to minors, security threat, or legal obligation. Where reasonable and legally possible, we will inform you of the measure and provide a contact channel.
6. Points, achievements, and rewards
Rankids points, medals, and achievements:
- Are not money, salary, credit, debt, digital assets, or virtual currency.
- Have no value outside Rankids.
- Cannot be sold, transferred, or redeemed for money from Rankids.
- Do not create employment, financial, or tax obligations for Rankids.
Rewards are private agreements defined and managed by the family. Rankids does not provide those rewards, does not verify their suitability, and does not guarantee that they will be fulfilled.
The adult must ensure that any reward is legal, safe, age-appropriate, and consistent with the minor's wellbeing.
7. Plans, trials, and subscriptions
Rankids offers monthly and annual subscriptions. The applicable terms are shown in the app before purchase.
The access conditions applicable to your account remain in place. Updating the app does not by itself remove that access. Deleting an account and creating another does not guarantee that the deleted account's conditions will be retained.
7.1. Billing and renewal
The price, currency, applicable taxes, billing period, and included features are shown before confirming the purchase. Payment is charged to the Apple or Google account used to subscribe. The subscription automatically renews for monthly or annual periods, depending on the selected plan, unless cancelled within the deadline specified by the store. Apple or Google manage billing and payment methods.
7.2. Free trial and eligibility
Eligible new users can receive a 7-day free trial when the offer is available and shown when confirming the subscription. To start it, you must confirm a subscription in Apple App Store or Google Play. The subscription price is not charged during the trial; when it ends, the displayed price will be charged and automatic renewal will begin unless you cancel in time.
Creating a new Rankids account does not guarantee a trial. Eligibility depends on the rules and subscription history of the relevant store. Deleting your Rankids account, reinstalling the app, or using another email in Rankids does not reset that history or guarantee another trial. If you are not eligible, the payment terms will be shown before you confirm the purchase.
7.3. Cancellation and end of access
You can cancel renewal through Apple App Store or Google Play subscription management. To avoid a charge after a trial, cancel before it ends and follow the store's deadline; Apple advises cancelling at least 24 hours beforehand. Access continues until the end date determined by the store. During a trial, cancellation may affect access according to the store's rules.
Where access depends on a trial or subscription, when it ends without a valid renewal, access to family organization features is suspended in accordance with the conditions applicable to the account.
Expiry alone does not delete profiles, tasks, or rewards. You can regain access to data that is still retained by reactivating the subscription or restoring a valid purchase. Retention and deletion are governed by the Privacy Policy; this does not mean data is retained indefinitely.
Without an active subscription, you can still access account and help options to manage your subscription, restore purchases, contact support, withdraw optional permissions, sign out, or request account deletion.
Deleting the app or the Rankids account does not automatically cancel a subscription managed by Apple or Google. You must also cancel it in the corresponding store.
7.4. Refunds and price changes
Refunds are processed according to the store rules and mandatory consumer rights. Rankids cannot directly approve refunds that only Apple or Google can manage.
If the renewal price changes, you will receive the notice and acceptance request required by the store or applicable law.
7.5. Restoring purchases
Where applicable, Rankids will provide a feature to restore purchases linked to the same store account. Restoring a purchase does not automatically transfer it to another Apple, Google, or Rankids account.
8. Family-created content
The family keeps the rights it may have over the names, tasks, rewards, notes, and other text it enters.
By submitting content to Rankids, you grant the owner a limited, worldwide, non-exclusive, royalty-free license to host it, technically reproduce it, synchronize it, transform it when necessary for display, and process it only to:
- Provide and maintain the service.
- Synchronize devices and profiles.
- Resolve support issues.
- Prevent fraud or abuse.
- Comply with legal obligations.
This license ends when the content is deleted from active systems, except for temporary backups or limited legal retention.
You are responsible for having the necessary rights and authorizations over the content you enter.
9. Privacy
Data processing is governed by the Rankids Privacy Policy. Creating an account does not imply consent to optional processing that must be authorized separately.
The adult is responsible for reviewing the notices relating to child profiles and completing the required authorizations.
Usage analytics with PostHog and advertising measurement with Meta require separate, optional choices. Neither is a condition for creating an account, using the features included in your plan or purchasing a subscription. You can withdraw each permission in Settings > Privacy and account > Permissions (or directly under Privacy and account in earlier versions). The Privacy Policy explains the data, providers and effects of withdrawal.
10. Account and data deletion
You can start deletion from:
- The app: Settings > Account > Privacy and account > Delete account and data.
- Email: account@rankids.app.
Deletion of the family account may irreversibly delete the associated profiles, tasks, points, rewards, and history. We may retain limited information when legally necessary, according to the Privacy Policy and the Account and Data Deletion page.
If the account has an active subscription, Rankids will show or provide information on how to cancel it, but account deletion by itself does not cancel external billing.
11. Intellectual property
Rankids, its software, brand, name, logos, design, illustrations, avatars, text, databases, documentation, and other proprietary elements belong to the owner or its licensors and are protected by applicable law.
You are granted a limited, personal, revocable, non-exclusive, non-sublicensable, and non-transferable license to install and use the app on devices you own or control, exclusively for family purposes and according to these Terms.
No rights are granted over the Rankids brand or source code, except for non-waivable rights provided by law.
12. Updates, changes, and availability
We may update the app to fix errors, improve security, adapt the service to legal changes, or introduce, modify, or remove features.
We do not guarantee that:
- The service will be available without interruption.
- It will remain permanently compatible with all devices or older versions.
- It will be error-free.
- An experimental or promotional feature will continue indefinitely.
When an update is necessary to maintain security or functionality, certain older versions may no longer be supported.
Rankids may modify, suspend, or remove features for technical, legal, commercial, or security reasons.
13. Educational notice
Rankids does not provide medical, psychological, professional pedagogical, legal, financial, or child-protection advice.
Decisions about tasks, points, rewards, limits, and consequences correspond to the responsible adult, who must consider the child's age, maturity, health, abilities, and circumstances.
If you have questions about behavior, development, mental health, educational needs, or family wellbeing, consult a qualified professional.
14. Limitation of liability
Rankids is provided with the level of diligence required by applicable law. To the maximum extent permitted by law, we do not guarantee specific educational or behavioral outcomes.
To the extent permitted by law, Rankids will not be responsible for:
- Family decisions made using the app.
- Rewards not provided by the family.
- Conflicts between family members.
- Misuse of tasks or points.
- Lack of educational or behavioral results.
- Temporary interruptions or errors.
Nothing in these Terms limits non-waivable consumer rights.
15. App Store and Google Play
If you download Rankids from Apple App Store or Google Play, the rules of the corresponding store also apply. Apple and Google are not responsible for Rankids or its content.
16. Changes to these Terms
We may modify these Terms to reflect legal, technical, provider, plan, or feature changes.
The current version will be published in the app and on the website. If a change is material, we will notify you by a reasonable means before it takes effect when required by law. If you do not accept a material change, you may stop using the service and delete your account.
17. Governing law
These Terms are governed by the laws of the Republic of Paraguay. Any dispute arising from these Terms will be submitted to the exclusive jurisdiction of the courts of Paraguay.
For users residing in the European Union: nothing in these Terms affects the rights that the consumer laws of your country of residence recognize as non-waivable.
18. Contact
Francisco Aguilera Zuheros
info@rankids.app
www.rankids.app